What is checkout recovery?
Checkout recovery is the process of re-engaging shoppers who started checkout but did not complete the order.
How does SMS follow-up ecommerce automation help?
It sends timely reminders with cart context so customers can complete COD or online payment without starting over.
Is WhatsApp follow-up useful for Bangladesh?
Yes. Many local buyers respond faster to WhatsApp support than email.
What should be the first follow-up timing?
Usually within 5–15 minutes after checkout abandonment.
How do I recover lost ecommerce sales without sounding pushy?
Use helpful language, clear order support, and limit messages to 2–3 touches.